About The Book.

In this time of extraordinary uncertainty and change, organizations around the world are on a fast pivot to find ways to thrive, not just survive. Leaders have seen what can be done, despite constraints, as they’ve worked to find creative, sometimes even Herculean solutions to serve their customers while keeping everyone safe.

As leaders look beyond this immediate crisis to establish a new normal, they need practical ways to leverage this spirit of micro-innovation and problem solving, while rebuilding their resiliency reserves. Companies can’t risk returning to “business as usual” and waste money and miss opportunities to make their organizations better.

Courageous Cultures provides a roadmap to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels.

Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints.

Becoming a courageous culture means building teams of micro innovators, problem solvers, and customer advocates working together. A micro innovator is an employee who consistently seeks out small, but powerful, ways to improve the business. A problem solver is an employee who cares about what’s not working and wants to make it better. They uncover and speak openly about what’s not working and think critically about how to fix it. A customer advocate is an employee who sees through your customers’ eyes and speaks up on their behalf. They actively look for ways to improve customers’ experience and minimize customer frustrations.

In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In this book, you’ll learn practical tools to uncover, leverage, and scale the best ideas from every level of your organization.

• See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking.
• Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees.
• Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization.

Release Date: July 28, 2020
Publisher: Harper Collins Leadership
ISBN: 978-1-4002-1953-7
Hardcover: $24.99

Courageous Cultures is available on Amazon and Barnes & Noble.

“Courageous Cultures offers a model for building energized teams of learners and problem solvers – a model that is desperately needed in today’s workplace. Karin & David break the formula down into practical, sequential, actionable steps that can be taken into any workplace today.”

– Amy C Edmondson, Novartis Professor of Leadership and Management, Harvard Business School

Why You Need This Book.

Managing a successful company is difficult. Doing it amid a pandemic is even harder. Now more than ever, businesses need practical ways to find and leverage new strengths within their teams and Courageous Cultures is the ultimate guidebook to help.

The book offers timely leadership advice for this new era of business and provides powerful tools to tap into the innovative and problem-solving capacity of every employee. Courageous Cultures is upbeat, fast-paced, and entertaining. Although the book is easy to read, it is information-rich and filled with pithy stories, real-life examples, and provocations for reflection and action.

Authors Karin Hurt and David Dye are international leadership consultants who have worked with some of the world’s most prominent companies including Amazon, Microsoft, USAA, and the National Institutes of Health. In this book, they offer straightforward, practical ideas and solutions built upon their years of research and conversations with executives, senior leaders, and employees, across a range of industries.

Courageous Cultures is a must-read not only for business leaders, owners, and managers but also for employees at all levels.

“Silence isn’t always golden. Effective organizations need people to speak up. Courageous Cultures is the ultimate guide to building a workplace environment that values outspokenness. By following the guidance in this savvy book, you’ll attract the first-rate talent, serve your customers better, and liberate people to perform their best.”
-Daniel H. Pink, #1 New York Times bestselling author of When, Drive, and To Sell Is Human

“Courageous Cultures offers a model for building energized teams of learners and problem solvers – a model that is desperately needed in today’s workplace. Karin & David break the formula down into practical, sequential, actionable steps that can be taken into any workplace today.”
-Amy C Edmondson, Novartis Professor of Leadership and Management, Harvard Business School